Account Manager EMEA

Here’s the Deal

• This role is all about relationship-building and account growth — you’ll be the main point of contact for key clients across the EMEA region, ensuring their goals are met and exceeded.

• You’ll collaborate cross-functionally with STRV’s experts in Product, Engineering, and Design to deliver the best service and identify expansion opportunities.

• This is a hands-on role with regular in-person travel to clients. (Think Germany, Italy, UK, Spain)

• You’ll own the post-sale relationship and be instrumental in supporting project execution from the account side by identifying upscaling opportunities and driving growth.

• You’ll become a master of STRV’s offering and sales process, and your efforts will directly influence our ability to scale.

Who We Are

First, a bit about us. STRV is a digital product company that designs, builds and scales industry-shaping mobile and web products for iconic brands and the hottest startups. With a team of 200+ experts, we use emerging tech to build future-proof solutions that keep businesses ahead of the curve. Here since 2004, we’ve delivered solutions for partners including Porsche, Major League Soccer, The Pump for Arnold, Barry’s, The Athletic, Autodesk, Microsoft, Barnes & Noble and more.

Our expertise lies in award-winning design and cross-functional engineering. Led by strong vision and product strategy. All under one roof. The highlights:

• Proven track record: We've shipped digital products for the hottest startups, global brands and high-profile individuals.

• All-around industry experience: We’ve worked with 400+ clients, creating partnerships that have left a lasting footprint in nearly every industry.

• Award-winning design: Our product design team turns early ideas into beautiful interfaces and flawless experiences recognized by Apple and Webby design awards.

• Best-in-class engineering: We attract top talent that delivers unparalleled code quality and resolves complex tech challenges when the stakes are high.

• Emerging tech practitioners: From AI to AR, we proactively integrate emerging tech into our products and constantly expand our in-house capabilities with the best talent to stay ahead of the curve.

Our culture is open and friendly, with everyone on the team self-driven in delivering the highest possible value for clients — because we all care about building partnerships and creating products that make us proud. But you’ve probably scrolled our web and read about all that already.

How You Fit In

You’re all about relationships — not just managing them, but actually getting to the heart of what clients need. You ask the right questions, turn feedback into action and know how to build trust that lasts. You’re quick to spot growth opportunities and can frame value in a way that truly clicks. And because you understand how digital products get built, you’re just as comfortable talking strategy with clients as you are syncing with internal teams.

You’re someone we can trust to represent STRV, support our growth and drive long-term impact for both our clients and our business.

At STRV, Your Role Will Be To

• Own the client relationship post-sale, acting as the key point of contact across all communications

• Deepen client engagement by understanding business goals and tailoring solutions that deliver long-term value

• Travel regularly to build real connections with clients and ensure a hands-on, personal experience

• Manage all aspects of account health — project extensions, upsells, proactive follow-ups, strategic alignment, etc.

• Track and maintain accurate CRM records and ensure HubSpot reflects real-time deal and account status

• Collaborate with Product, Engineering and Marketing to craft effective messaging, proposals and content that support account growth

• Use a consultative approach to guide discussions, negotiate budgets and recognize upselling opportunities

We Expect You to Have

• Proven experience in account management, sales or client success — must be within the tech industry, ideally from a digital agency or consulting background (Cloud or AI services are nice-to-haves)

• Excellent communication and presentation skills, with the ability to tailor narratives to technical and non-technical audiences alike

• Strong negotiation skills and the ability to navigate sensitive conversations with clarity and confidence

• Experience using CRM systems (HubSpot preferred) to manage sales pipelines and track activity

• Business acumen with an understanding of various industries, business models and pricing strategies

• A passion for digital product development and a desire to expand your knowledge across disciplines

• Proactive, self-motivated approach and a collaborative mindset — you know when to lead and when to loop in others

• Willingness to travel for in-person client meetings (often!)

Compensation

• Fixed base salary

• Quarterly bonuses based on target achievement

• Percentage of closed deals 

Perks & Benefits

We want you to feel at home. Our benefits help make sure that you remain productive, have all the tools you need and stay in great shape both mentally and physically. Here’s what we offer:

• Flexible working hours

• 5 weeks of vacation

• MacBook, external display and device accessories

• iPhone or Android phone, based on your preference

• Phone plan for work and personal use with 50 GB of data

• Dedicated work space, standing desks, work stations

• Multisport card (50% contribution)

• 24/7 open Award-winning office, rooftop bar, relaxing zones and sleeping boxes, BBQ grill

• ROGUE & Concept2 equipped gym open 24/7 in our Prague office with InBody 

• Private gym classes in our Prague office (Circuit training, Yoga, Calisthenics)

• Work anniversary and birthday celebrations

• Play areas with PS5, Xbox, foosball, pool table, ping-pong, 3D printer

• Daily snacks, fruits, veggies, craft coffee and tea

• Conferences, meetups, online learning resources and workshops to support personal growth

• Individual development plans supported by regular feedback, workshops, team learning and long-term programs such as the Speakers Program, Mentoring Academy, Leadership Academy

• Individual coaching sessions with a certified coach

• Themed events and team buildings to cultivate the spirit of STRV